WE ARE CURRENTLY RECRUITING for the following Positions

INSTALLATION ENGINEER

  • Working under a project manager, you’ll be responsible for delivering to the installation plan set out for you by our design team (we use D-Tools for all of our system design and have won worldwide awards for our design work) and our work management software (we use Monday.com – it’s how we communicate inside the company, it’s fun to use and very powerful).

  • You’ll be responsible for commissioning the system so that it can be checked by the project manager prior to handover to the client. This includes everything from network/OvrC configuration (we have a very detailed procedure for this – it’s key to offering great aftercare) to Control4 and Lutron programming.

  • We’ve got some magnificent projects lined up for 2023, so if you want to push yourself and work at the very highest level, this is the place to be.

  • We’d prefer if all of our projects were within 10 minutes of our Sunbury-on-Thames office, but they’re not. Most of them are in West London and the home counties and we normally do a project abroad most years. So there’s a fair bit of travelling but that won’t come as a surprise if you’ve got the experience. We work on-site 8am-4pm (this might occasionally change to 9-5pm at a client’s request).

  • Aftercare is a huge part of our business, To help us offer a better service and improve the quality of our engineers lives, we’re currently transitioning our existing client base to a 24hr remote technical support service based around OvrC, staffed by experienced Control4 engineers in the US. Anything that the remote team can’t deal remotely is de-escalated where possible and passed to us to investigate, so for 1 week in every month you’ll be responsible for ‘out of hours’ service 8am-8pm, shared with the rest of the team. This 2 tier system reduces the ‘around the clock’ burden on our technical staff, whilst giving our clients the very best level of support possible.

  • I don’t need to list all the technical things we need you to do… if you’ve got the experience you’ll know what it’s all about.

Salary and Benefits:

  • Salary is based on experience but in the region of £30-£45k. We hold annual reviews so as long as you’re doing the business there’s plenty of room to grow.

  • Friday Afternoon Off!! We work Monday-Thursday on site 8am-5pm. On Friday, we have a team meeting at our Experience Centre at 8am, then you get time to sort out your van, get the stock ready for next week and then you can go home at 12pm for an early weekend!

  • You’ll get a company credit card

  • You’ll get an iPhone (or, if you prefer to just carry one phone you can use yours and we’ll set you up with a VoiP app and the other work related apps we use)

  • You’ll get a decent laptop

  • You’ll be enrolled in our company pension plan – we REALLY believe that you should be saving for your future from as young as you can be (Google ‘compound interest’), so whatever you decide to contribute to your pension over and above the statutory level, we’ll contribute an additional 50%!

  • We’re always happy to invest in the right tools, training and software to make your life easier.

We’re proud of the professional, fun and exciting working atmosphere we’ve created at Homeplay and we believe it’s one of the best places to work in the home technology industry.

Regardless of the role, everyone who works at Homeplay shares the following values:

  • Responsiveness - we’re quick to deal with issues and we don’t let them fester

  • Always learning - nobody knows everything and we strive to learn something new every day

  • Honesty - we don’t hide mistakes, we own up to them and we put them right

  • Teamwork - if someone needs help, the team pulls together to make sure they get it

  • Creativity and Initiative - don’t wait for someone to tell you something needs doing, if you think it will make things better - do it

Happy staff = happy clients = healthy business

(It’s not rocket science)

In no particular order, here are some of the things we do to make Homeplay a great place to work:

  • We operate a properly designed and managed Aftercare system so that service calls don’t eat into your personal life

  • We run our own IP phone system so that your personal phone is hidden from clients and contractors

  • Training is core to what we do, you’ll get all the training you need to be awesome at what you do

  • Engineers get company credit cards - you shouldn’t have to spend your own money on work stuff

  • Our company vehicles are all shiny and new, we won’t have you driving an old banger!

  • We believe investing in your future is super important and as such we operate a generous pension scheme

  • We buy whatever tools our engineers need without question - you need the right tools to do the best job

  • We invest in software and services to make our processes as slick as possible, including:

    • D-Tools

    • Monday.com

    • Netzoom

    • Zendesk

    • Parasol

  • We encourage all staff to tell us what would make their working lives better